| Sales and Marketing for Janitorial Service Businesses : Strategies for Promoting, Estimating, and Bidding Cleaning Services |  | Author: Forrest L. Farmer
Publisher: Clean-Pro Industries, Inc.
Category: Book
Buy Used: $999.98
as of 3/19/2010 18:35 PDT details
Seller: TSCBOOKS
Rating:  4 reviews
Sales Rank: 1230808
Media: Plastic Comb
Pages: 125
Shipping Weight (lbs): 1.3
Dimensions (in): 10.8 x 8.8 x 0.4
ISBN: 096783032X
EAN: 9780967830322
ASIN: 096783032X
Publication Date: February 1, 2000
Availability: Usually ships in 1-2 business days
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Product Description
In this book you will learn: How to overcome the fear of meeting a prospective customer. How to approach building owners and managers. How to compete with in-house custodial services. Advantages of contract building services. How to land the big contracts. Small accounts--do you need them? What customers look for in janitorial service contracts. Drafting a janitorial service contract. Proposal form for initial cleaning services. The complete proposal and agreement. Cleaning specifications for general offices, lounges, restrooms, computer rooms, lunchrooms, storerooms, locker rooms, elevators, exercise rooms, warehouses, medical exam rooms. The secrets of persuasive communication. How to construct a sales letter. The direct mail reply card. The complete sales presentation. How to calculate the monthly fee. The fact sheet for sales and marketing. House and apartment cleaning. Bidding on government buildings. How to survive bidding wars. Coping with price cutting. Sell quality or price? Maintenance standards. How to obtain contract customers. The telephone sales presentation. How to find prospects. How to compensate a sales representative. Sales representative's targets and activity forms. Sales report forms. Account profile forms. Supplies form for new accounts. Bidding information form. Standard job times for labor. Estimating forms, and much more. If you have ordered Building Service Contracting (BSC) by the same author, you don't need to order this book. BSC contains all of the same information.
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| Customer Reviews:
 sales and marketing for janitorial service business July 26, 2007
John Shamon
3 out of 7 found this review helpful
worst how to book i've ever seen. if you do not already know whats in this book you should not go into any business including janitorial. the book is so elimitary it provides no insight to the industry or how to navagate within the janitorial field. spend your money on a good mop not the book.
 Great Sales and Marketing Tips August 18, 2005
Pamela Mcdonald (Sacramento, CA, USA)
6 out of 6 found this review helpful
This book was purchased for my son who has recently started a janitorial business. He has been reading it and says it is very helpful, easy to use and understand, and gives some very good examples for marketing his new business. He is very pleased with this book and finds it a valuable resource.
Excellent Work December 8, 2003
Gary Bodey (Wellston, OH United States)
15 out of 15 found this review helpful
I am the owner of a 6 year old commercial cleaning company. I just received this book last week and have found much useful and helpful information in it. Well organized and detailed. Many forms and examples.
This book is the cornerstone! July 11, 2001
Paul B. Bellamy (Charlotte, NC United States)
38 out of 39 found this review helpful
My wife is wanting to start her own janitorial service, so I purchased this book for her as a gift. She has fallen in love with Forrest L. Farmer. Her nose is constantly in this book like a 10-year-old reading Harry Potter. I've looked into the book myself and can tell that it would be difficult to start a successful business without this book. There's all kinds of sample letters, bidding formats, and sage advice for anyone interested in working for themselves in this business. If you are thinking about getting into the cleaning business, don't start without this book. It can definitely be considered the cornerstone.
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